Visitor Management Software for HOAs


Dedicated visitor management software for gated communities

BAi Reader connected to visitor management software in guardhouse

Visitor Management Software for the access control industry helps property managers and security service providers streamline their workflow.

BAi vehicle decals, like most access control credentials, are built on Wiegand which is typically a 5 digit ID number, ie: 00001. Instead of logging 00001 however you want to see Jane Smith. Using visitor management software provides this additional layer of convenience. BAi does not develop visitor management software, but our hardware integrates into nearly all visitor management solutions available. BAi readers communicate using a command line TTY interface. The only time we don't work with the software is if you're using a closed system that requires using their own proprietary system. There are very few of these on the market because of how difficult it makes it for HOAs to get service and support.

Software solutions that BAi often integrates with in HOA applications include ABDI, Gatekey, GateSentry or Gatehouse. They serve as the interface for your staff to update and maintain records in the access control system. This can greatly assist management and reduce operating expenses.

These systems can be costly and usually involve a guardhouse or other workstation environment. As a result, this is often reserved for larger residential properties, corporate office parks, universities, etc. For smaller properties newer telephone entry systems may provide sufficient visitor management software.

Access control manufacturers have started developing more robust telephone entry systems that incporate software for remote management. One of the most popular systems in use for small and mid-size properties is DoorKing 1838 which now includes software. The thing to note, and why we say its for small to mid-size properties is it has a limit of 3,000 users. Another system Liftmaster CapXL has a limit of 50,000 users. These are not hands-free systems on their own. Your installer would purchase these and connect them to our BAi Reader and hard-wire them together using wiegand. Wiegand has a limit of 56,535 which the BAi Reader can go all the way up to.

When selecting a visitor management software package consider the features and pricing. Some have one time fees but many are moving to subscription models. Also be sure to check references and see how long they've been in business.